Samuel Benjamin

Cloud Infrastructure & Application Architect – Hands on Experience

DevOps, Automation, Solutions, Design and Development

1200 Anora Drive, Apex NC 27502

(919) 303-7596

sammybenjamin@gmail.com

CAREER HIGHLIGHTS:

Experienced professional in enterprise field of Pharmaceuticals, Banking, Insurance, Retail, Manufacturing and Engineering environments. Strong technical background to take ownership of difficult and complex projects. Interface with customers, vendors and management to maintain strategic partnership. DevOps automation solutions to projects in a Cloud environment with software tools, vendor applications and mixed infrastructure.

 

In-depth, hands-on experience with multiple technology stacks, strong learning capability, get the job done attitude and attention to details. Deployed strategic solutions at fortune 500 organizations.  Flexible to adapt to different roles per needs of the business.  Foster teamwork and collaboration with a common goal of success.

 

PROFESSIONAL PROFILE:

·         Infrastructure and Application Automation Architect with hands on skills. Complete SDLC experience.

·         Requirements, Planning, Design to Development, Source Code, Build, Deploy, Test and Release.

·         Ansible, Puppet for seamless provisioning, application deployments, setup and configuration management.  

·         Solution design and presentation to illustrate proposed solutions and its benefits.

·         Agile and scrum methods to migrate applications and integrate into Cloud platform.

·         Cloud solutions that are Available On-Demand, Scale with need and easy Capacity planning.

·         Deployment of servers and applications on Cloud infrastructure.

·         Integration of Vendor applications (COTS) into client's software solution stack.  

·         Deploying Open Source tools in Enterprise Environments to reduce cost and enable rapid development.

·         Shell Scripting with Korn, Bash, Python, Perl, Powershell, OS command line control to fine tune solutions.

·         DevOps/Infrastructure platform automation experience in Cloud to handle all aspects of SDLC. 

·         Collaborate with cross-functional teams to ensure unified robust solution. 

·         Software Development, Source control, Build, Packaging, Continuous Integration. 

·         DevOps tools IBM Rational Jazz, Eclipse, Jenkins, GIT, SVN, Splunk, Jira, Puppet and UrbanCode.

·         API connectivity with Cloud managers, VMware ESX, IP Network, Load Balancer GSLB, Event Manager, Database, DNS server, Ticketing system, Network Storage (SAN/NAS).

·         Datacenter setup for High Availability and Disaster Recovery to optimize redundancy and minimize duplication. 

·         Proof of concept prototypes to explore new technology trends 

·         Knowledge of Docker containers, Kubernetes, OpenShift.   

·         Multi-Platform support: Linux, Unix, Windows and AIX platforms.

·         Strategic Disaster Recovery, Backup and High Availability 

·         Accurate Error Detection and Reporting, Strong Problem Determination, Debugging and Root cause analysis.

·         Datacenter migrations or applications with hardware and software components. 

·         Dell/Red Hat Award for outstanding contributions to customer experience (Link to Awards & Accolades)

·         Provide support to Technical marketing and sales teams to drive product knowledge and demonstrate value add of products as solutions. 

·         Mentor junior engineers to provide professional level service which deliver higher product quality and robustness.

·         Quick learner to adapt to new tools, technology and changing requirements. 

·         Reduce Cost of Operations by minimizing production service downtime. 

·         Leadership, mentoring and train junior staff members.

 

SKILLS:

  Linux, Unix, Windows

  Ansible, Puppet, UrbanCode

  IBM Rational Jazz,

  HP Server Automation

  HP Operations Orchestration

  VMware ESX Server

  Cluster Management System

EDUCATION:

  Computer Science Software Design, Analysis

  Bachelor Degree in Science

 

AWARDS:

 Dell,  IBM, Staples

 

WORK STATUS:  US Citizen

 

TECHNICAL SKILLS SUMMARY:

·         Operating Systems:  Linux, Unix, AIX, Windows

·         Programming/Scripting : C, C++, java, ANT, Maven, PHP, bash, ksh, csh, perl, python

·         Hardware Platforms:  HP, Dell, IBM eServer xSeries,  IBM Power, IBM Z series mainframes

·         Tools: VMWare ESX, Puppet, IBM Rational Jazz, Coverity. HP Server Automation, HP Operations Orchestration., Oracle, DB2, MySQL, MS-SQL

·         Solutions: Cloud Management,  Clustered Servers, Global File System (GFS), AIX Development Environment (ADE)

 

EMPLOYMENT EXPERIENCE:

* GLAXO SMITH KLINE (GSK))                                   JAN 2019 - TO-DATE                                                              

Configuration Management and Service Automation Delivery (C5)

Automation of Database, Network, Infrastructure and Applications services using Ansible AWX Tower.

●       Design complete End2End solution from POC to MVP into Production.

●       Open source solutions in enterprise environments.

●       Simplify complex procedures and reduce time and cost to complete projects.

●       Enable rapid development with collaboration of tools between multiple teams and sharing common solutions.

●       Create an internal consortium of Open Source adopters and cater to specific needs that provide high value.

 

* TATA CONSULTANCY SERVICES (TCS)                    MAR 2015- SEP 2018                                                              

Cloud Infrastructure and Application Automation Architect (C5) 

        Architect and design robust solutions to migrate applications into Cloud Infrastructure.

        Provide Automation service  using advanced DevOps capabilities.

        Define standards of Automation and simplify complex tasks.

       Automate deployment of vendor products like CMSI Bank Underwriting, IBM Unica, Marketing Operations, Filenet in client's infrastructure.

        Service requirements with API interface to Cloud manager, VMware, IP Network, Load Balancer, Network Area Storage (NAS) and Websphere middleware functions.

        Aligning to WebSphere requirements keeping in account High Availability, Disaster Recovery.

        Migrations of applications into Cloud infrastructure and move between Datacenters.

        DevOps Best Practices and Problem avoidance with build tools such as Maven, Ant, SVN source control and Cloud Management Portal.

        Team collaboration and sharing with development, test and support teams to accelerate project completion and facilitate timely solutions.

 

 * DEUTSCHE BANK, CARY NC                    OCT 2013- MAR 2015                                                                               

Infrastructure & Development Tools Technical Lead

Technology Tools Architecture and Core Engineering

        Infrastructure Owner of IBM Rational Jazz and Coverity.

        Stand up of servers, applications and business readiness in fast paced DevOps environment.

        High Availability, Disaster Recovery, Project Migrations into Jazz.

        Build Architect, Best Practices and Problem resolution.

        DevOps methods to promote Intra-team collaboration and sharing of common modules.

        Work with GSLB, LDAP, MEA, Server Business Activation, Upgrade Plans.

        Manage database configurations using SQL Query Plus for Coverity and Jazz products.

        DevOps development environment using agile methods.and tools like Eclipse, Jenkins, Git, Splunk, Ant, Maven, Jira,

 

* SAVVIS COMMUNICATION, ST. LOUIS,  MO                    JULY 2012- SEPT 2013                                                  

Automation Engineering & Design Lead

        Cloud service provider, managed hosting and co-location services with more than 50 data centers

        Owner of Operations Orchestration Infrastructure to make sure all projects have the resources, hardware, software and personnel.

        Incorporate functionality with Monitoring Tools, Server Automation, Network Automation, Virtual ESX Service, Ticketing Service, IP management, Storage Servers.

        Create solutions with interfaces into API services such as Ticket Management, Virtual VMware, Systems Monitoring, Database, IP InfoSec, Network managers, Load Balancers using Serve Automation and Operations Orchestration Tools.

        Create complex  SQL queries to read server events and create a handshaking method to provided strategic managed automation.

        Prepare Disaster Recovery Plan for entire OO Infrastructure as well as dependent services so they can be failed over to another site that is still operational.

 

* STAPLES,  MASSACHUSETTS                   OCTOBER 2010- JULY 2012                                                                      

 Server Automation Engineering & Team Lead

        Managed daily activities of engineers and other team members, providing technical guidance and support as well as peer reviews and performance evaluations.

        Support business development by using automation infrastructure and ownership of cloud based automation.

        Developed Server Provisioning web portal where application owners can request new servers that will deliver completely automated ready to use Linux, AIX and Windows servers.

        Automation of Application layer with Run Book and Middleware Automation Solutions

        Work with OS and Tools development teams to transfer manual process into fully automated Web based solution and improve time to market and remain competitive.

        Break down complex processes and provide simple solutions that run transparently behind the covers

        Identify problem areas and highlight industry best practices

        Advise on technology trends and customize it to client’s most pressing requirements

        HP Server Automation (Opsware), Operations Orchestration (OO) and Operations Manager (OVO)

        Interface with database to monitor state of the services using dynamic SQL commands and provide intelligent solutions to automatically prevent failure scenarios.

 

* HP, CARY, NORTH CAROLINA           OCTOBER 2009 - OCTOBER 2010                                                                  

   HP Server Automation (Opsware) Engineer

        Support of HP’s Server Automation (HPSA) product suite.

         HPSA  suite is designed to provide provisioning, policy enforcement, compliance reporting, and patching of Windows, UNIX (Solaris/HP-UX/AIX), and Linux servers across thousands of servers and span geographies

        Worked with various operating systems including virtual hosting tools such as VMware, Solaris zones, Microsoft VM

        Trained in the installation, administration, maintenance and user interface of HP SA web and java client interfaces to support customers globally.

 

* IBM, RTP, NORTH CAROLINA            JUNE 2007 - OCTOBER 2009                                                                         

   Professional Consultant

        Development of micro operating systems for tools deployment that can be booted off boot media such as embedded device, usb key, CDrom, PXE

        Design and develop automated Customer server software deployment of Windows and Linux Operating Systems using remote network Services

        Initiate server builds from RTP, NC and to configure and manage customer’s remote servers in global geographies around the world

        Manage projects being developed by overseas teams and provide design, development prototypes, resolve problems, add improvements and coordinate test and quality assurance

 

 * RED HAT, NORTH CAROLINA            JUNE 2005 - JUNE 2007                                                                                     

    Partner Technical Account Manager

        Responsible for vendor activities, providing guidance and direction

        DELL liaison for Engineering and Support of Hardware and Operating systems.

        Understand and identify partner computing needs, build and maintain strong working relationships and manage the account effectively.  

        Develop tools/software to debug complex problem issues and establish processes to provide accurate on-time solutions and improve customer satisfaction

        Manage partners’ new function design requests and technical support requests, reproduce field issues and gather debugging information. 

        Communicate with development teams to add new features and enhancements to products and services.

       Work with  management to handle politically sensitive issues impacting either the customers’ business or  relationship with customers. 

        Establish effective working relationships with Product Groups and develop  strong relationships with Sales team, Professional Services, Support and Engineering Development/Test teams.

 

* IBM, RTP, NORTH CAROLINA         APRIL 2000 TO JUNE 2005                                                                                  

   CRITICAL SITUATION MANAGEMENT

        Performed Product Engineering (PE) for IBM xSeries servers running Windows and Linux Operating systems.

        PE is the last level of support which the customer can get to resolve a hardware or software. 

        Deployed action plans to solve critical situations at fortune 500 customers like Morgan Stanley, J.P. Morgan, Chevron Texaco.

        Reconstructed customer hardware configurations in the lab to replicate critical situation failures and get to its root cause. 

        Used debugging tools (kernel debuggers, analyzers, scopes) to help with problem determination, verify findings and provide fixes.

·            Create customized debug tools to automate the capture of debug. 

        Provided design guidance to shape future software applications and hardware design. 

·            Feed requirements into development teams to meet customer functional requests.. 

        Develop software tools and prototype functions to demonstrate the need for new features in IBM products

·            Participated in the design stage of products to ensure that they will be useful to the customer.

 

 EDUCATION:

       Computer Science in Software Design, Analysis (NIIT)

       Bachelor Degree in Science – University of Bombay

       High School Degree - St. Xavier’s High School

TRAINING:

       Dell Power edge 9th generation server workshop.

       Dell-EMC Storage Area Network Workshop.

       Red Hat Linux Education.

       Customer Support and Partner Relationship management.

       Critical Situation Management

       Management and Team Leadership Workshop.

       Linux Kernel Debugging from Linux Technology Center at IBM

       Windows Kernel Debugging & Root Cause Analysis from Microsoft

       HP Server Automation Installation, Administration and Maintenance.

       HP Operations Orchestration Installation, Administration and Advanced Authoring.

       Technical Project Management.

       Technical and Business Management workshop.

       Coverity Source Code Analysis

       IBM Rational Jazz